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Where to get support

For parents

Parent Line
1300 1300 52
www.parentline.org.au

Parent Line is a helpline that provides counselling and support for parents, as well as general parenting advice and information.

Parent Line can also put you in touch with other services in your local area for ongoing support, or for other issues such as legal advice.

Monday - Friday 9am to 9pm

Monday - Friday 9am to 9pm

Tresillian
02 9787 0855
1800 637 357 (outside Sydney metropolitan area)
24-hour information and counselling for parents or carers of children under 5 years
www.tresillian.net

Karitane
1300 CARING (1300 227 464)
(freecall outside Sydney)
24-hour telephone parenting information and counselling
www.karitane.com.au

Aboriginal Medical Service Co-op Limited
02 9319 5823

National Pregnancy, Birth and Baby Helpline 
1800 88 24 36

Resourcing Parents
Resourcing Parents provides parenting education information to parents and carers of children aged 0-18 years living in Sydney and surrounds.
www.resourcingparents.com

Child care services

Playgroup NSW
1800 171 882
www.playgroupnsw.com.au

Support and counselling for families

Relationships Australia (NSW)
02 9418 8800
1300 364 277 (cost of a local call)
Online counselling is also available at www.relationshiphelponline.com.au

Centacare Relationship Counselling
02 9390 5366
Lifeline
13 11 14 (statewide)
24 hour telephone counselling
www.lifeline.org.au

SIDS and Kids NSW
SIDS and Kids NSW supports families who experience the death of their baby or young child during pregnancy, birth, infancy and childhood. 
1800 65 11 86 (24 Hour Bereavement Support Line)
Main Office:  02 9818 8400
www.sidsandkids.org/offices/new-south-wales

Salvo Care Line
02 9331 6000 (statewide)
1300 36 36 22
www.salvos.org.au

Dial-a-Mum
02 9477 6777 (statewide)
Telephone counselling for anyone of any age
www.dial-a-mum.org.au

Autism Advisory and Support Service 
1300 222 777 
24 hour Autism Hotline 
www.aass.org.au

Domestic Violence Line
1800 656 463
1800 671 442 (TTY)
24 hours 7 days

Family Planning Information Line
1300 658 886
www.fpnsw.org.au

Child Support Agency
www.csa.gov.au/

Child safety and medical services

Kidsafe
02 9845 0890
www.kidsafensw.org

Kids Careline
02 4921 2800 (Newcastle area)

Kidsnet
02 9845 0000 (statewide)

Poisons Information
13 11 26
24 hours a day, 7 days a week – Australia wide

Children’s Hospital Randwick
02 9382 1111
www.sch.edu.au

Children’s Hospital Westmead
02 9845 0000
www.chw.edu.au

Early Childhood Centres (NSW Health)
To find your local Early Childhood Centre, look under ‘E’ in the White Pages or visitwww1.health.nsw.gov.au/services

For kids

Kids Help Line
1800 55 1800
www.kidshelpline.com.au

Reachout
A web based service that helps young people get through tough times.
www.reachout.com.au

Mental health information

SANE Australia Helpline
9am – 5pm weekdays for mental health information and referral to support services
1800 18 SANE (1800 18 7263)
www.sane.org

The Butterfly Foundation
02 9412 4499
The Butterfly Foundation is a national organisation that provides support to Australians who suffer from eating disorders and negative body image issues.
www.thebutterflyfoundation.org.au

School education

HSC Advice Line
(open from mid October)
www.boardofstudies.nsw.edu.au

NSW Department of Education and Training
02 9561 8000
www.det.nsw.edu.au

Road safety

Safe driving – Roads and Traffic Authority (RTA)
132 213
www.rta.nsw.gov.au

Drugs & alcohol information

Alcohol and Drug Information Service (ADIS)
02 9361 8000
1800 422 599 (Freecall)

Family Drug Support
1300 368 186 (cost of a local call Australia wide)
24 hours 7 days
www.fds.org.au