NSW Government
Families NSW

where to get support

For parents

Parent Line
1300 1300 52 (24 hour)
Advice and information for all parents of children 0-18 years of age living in NSW (voice and TTY)
www.parentline.org.au

Tresillian
02 9787 0855
1800 637 357 (outside Sydney metropolitan area)
24-hour information and counselling for parents or carers of children under 5 years
www.tresillian.net

Karitane
02 9794 2300
1300 CARING (1300 227 464)
(freecall outside Sydney)
24-hour telephone parenting information and counselling
www.karitane.com.au

Aboriginal Medical Service Co-op Limited
02 9319 5823

Playgroup NSW
1800 171 882
www.playgroupnsw.com.au

Relationships Australia (NSW)
02 9418 8800
1300 364 277 (cost of a local call)
Online counselling is also available at www.relationshiphelponline.com.au

Centacare Relationship Counselling
02 9390 5366
Lifeline
13 11 14 (statewide)
24 hour telephone counselling
www.lifeline.org.au

Salvo Care Line
02 9331 6000 (statewide)
1300 36 36 22
www.salvos.org.au

Dial-a-Mum
02 9477 6777 (statewide)
Telephone counselling for anyone of any age
www.dial-a-mum.org.au

Domestic Violence Line
1800 656 463
1800 671 442 (TTY)
24 hours 7 days

Family Planning Information Line
1300 658 886
www.fpnsw.org.au

Safety & medical

Kidsafe
02 9845 0890
www.kidsafensw.org

Kids Careline
02 4921 2800 (Newcastle area)

Kidsnet
02 9845 0000 (statewide)

Poisons Information
13 11 26
24 hours a day, 7 days a week – Australia wide

Children’s Hospital Randwick
02 9382 1111
www.sch.edu.au

Children’s Hospital Westmead
02 9845 0000
www.chw.edu.au

Early Childhood Centres (NSW Health)
To find your local Early Childhood Centre, look under ‘E’ in the White Pages or visit www1.health.nsw.gov.au/services

SIDS & Kids
1800 651 186

For kids

Kids Help Line
1800 55 1800
www.kidshelpline.com.au

Reachout
A web based service that helps young people get through tough times.
www.reachout.com.au

Mental Health information

SANE Australia Helpline
9am – 5pm weekdays for mental health information and referral to support services
1800 18 SANE (1800 18 7263)
www.sane.org

The Butterfly Foundation
02 9412 4499
The Butterfly Foundation is a national organisation that provides support to Australians who suffer from eating disorders and negative body image issues.
www.thebutterflyfoundation.org.au

School education

HSC Advice Line
(open from mid October)
www.boardofstudies.nsw.edu.au

NSW Department of Education and Training
02 9561 8000
www.det.nsw.edu.au

Road safety

Safe driving – Roads and Traffic Authority (RTA)
132 213
www.rta.nsw.gov.au

Drugs & Alcohol information

Alcohol and Drug Information Service (ADIS)
02 9361 8000
1800 422 599 (Freecall)

Family Drug Support
1300 368 186 (cost of a local call Australia wide)
24 hours 7 days
www.fds.org.au